|
Business Analysis
A long standing problem in business is knowing how to
get the best return from your IT investments, which are
generally very expensive and of critical, often
strategic, importance. A good business analyst helps you
understand and define your requirements, improve
efficiency, reduce waste and complete projects on time.
At
XyberNET, we not only understand
software, but we also understand the credit insurance,
debt protection and data warehousing industries. We have
been assisting our clients to analyze their business
requirements and IT needs for over 25 years. Our
experienced and knowledgeable staff work with you and
your staff to:
-
Support your organization's
vision, mission, goals and objectives by working to
completely understand your technical and end-user
requirements
-
Analyze objectives, processes and
resources and suggest ways by which redesign or
improvements could be made
-
Help your organization to improve
the way in which it conducts its functions and
activities in order to reduce overall costs, provide
more efficient use of scarce resources and better
support your customers
-
Promote the use of technology
throughout your organization
-
Save money and resources
-
Speed up and make more flexible
all aspects of your operations
Business Analysis Services
We also understand how important it is
to listen to our clients and, because we're industry
experts, we know the right questions to ask to obtain
the information we need. Some of our business analysis
services include:
On-Site Study
For organizations that may be looking
for new software to process their business, or a new way
to process their business on their existing system, our
business analysis services include performing an on-site
study. An on-site study involves detailed meetings
between our experts and yours to obtain a thorough
understanding of your organization, your business and
your customers. A typical study includes the following:
-
Executive Meeting: To clarify
your corporate goals and objectives
-
Departmental Walk-thru: To
observe and document what your staff does, how they
do it and why they do it
-
Sales and Marketing Meeting: To
understand the corporate direction for marketing
your products
-
Technical Review: To review your
current system and data structures and to understand
all possible conversion issues
-
Reporting Needs: To understand
your reporting requirements
Information obtained from the above
meetings is then written into a document highlighting
our findings and includes our recommendations. In
addition to providing this document to you in written
form, our business analysis team formally presents it to
the appropriate individuals within your organization.
Post-Implementation Audits
(PIA)
For existing
XyberNET clients, our
knowledgeable business analysts conduct on-site
Post-Implementation Audits. The purpose of these audits
is to observe, document and report how they are
utilizing the XYCOR Systems. These experienced business
analysts analyze everything from the entry of data to
the executives' use of system data. The ultimate product
of a PIA is a comprehensive report that can be used as a
guide to implement changes that will increase
productivity and provide better customer service.
Information Strategy Review
XyberNET's knowledge of insurance
data processing, debt protection and data warehousing
allows us to evaluate your information requirements and
develop solutions to fit your needs.
The Information Strategy Review is a
formal audit process that utilizes our industry
knowledgeable staff to understand your data analysis,
management information and reporting needs. Detailed
consultation is provided on areas ranging from sales and
marketing, to premium and claims administration to
regulatory and financial reporting. The ultimate product
of the Information Strategy Review is a comprehensive
strategic report that will outline your information
goals and make recommendations on how best to achieve
those goals.
XyberNET's business analysts work
with you to ensure that you gain maximum returns on your
information technology investments.
|